Privacy Policy
Effective Date: April 6, 2026
Last Updated: April 6, 2026
Ryan's Rise Up Cafe (“we,” “our,” or “us”) is committed to protecting the privacy of visitors, supporters, donors, and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our nonprofit coffee shop website or services. We operate in the United States and comply with applicable U.S. privacy laws, including CCPA/CPRA for California residents.
1. Scope
This Privacy Policy applies to:
- Visitors to our website
- Customers, donors, volunteers, and employees
- Individuals both inside and outside the United States
International Users: If you are located outside the U.S., your data may be transferred to and processed in the U.S. under applicable U.S. law. We take reasonable measures to ensure your personal data is protected in line with this policy, regardless of your location.
2. Information We Collect
We collect personal information that you voluntarily provide when you:
- Donate or make a purchase via Givebutter
- Subscribe to newsletters or marketing emails (Mailchimp)
- Schedule events or appointments via Google Calendar
- Contact us with questions, feedback, or comments
- Apply for volunteer or employment opportunities
2A. Personal and Sensitive Information
Types of personal information collected include:
- Name, email, phone number, address
- Donation/payment details
- Event participation details
- Marketing and communication preferences
- Volunteer or employment-related information
Sensitive Information:
- Includes information about employment status or neurodivergent abilities of staff or volunteers.
- Collected only when explicitly provided through forms or direct communication.
- Handled securely and never shared externally without explicit consent.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, measure site usage, and provide marketing insights. These technologies include:
- Google Analytics – website analytics
- Meta Pixel (Facebook/Instagram) – marketing and advertising
- Mailchimp – email subscription tracking
- Givebutter – donation tracking
You can manage your cookie preferences via our cookie consent banner. For more details, see our Cookie Policy. Only essential cookies operate without your consent.
4. How We Use Your Information
We use your information to:
- Process donations, event registrations, and purchases
- Provide personalized communications and support
- Improve services, website functionality, and our nonprofit mission
- Conduct analytics and marketing (only with consent)
Aggregated/Anonymized Data:
Data may be combined or anonymized for reporting and analytics. Aggregated data cannot identify individual users and may be used for general marketing insights.
Feedback:
Questions, comments, or feedback submitted via the website are used to improve services and operations.
5. Disclosure of Information
We do not sell personal information. We may share information only in these circumstances:
| Third-Party | Role |
|---|---|
| Givebutter | Donation processing, event registrations |
| Mailchimp | Email marketing and newsletter delivery |
| Google Analytics / Calendar | Website analytics, event scheduling |
| Meta / Facebook Pixel | Marketing and advertising performance |
We may also disclose information:
- To comply with applicable law
- To protect safety, rights, or property of staff, volunteers, clients, or the public
California residents have the right to know which entities your personal information is shared with for business purposes.
6. California Privacy Rights (CCPA/CPRA)
California residents may:
- Request access to personal information we hold
- Request correction or deletion of personal information, subject to legal/operational exceptions
- Opt-out of the sharing of personal information for marketing purposes
Business Purpose Example: Sharing donor emails with Mailchimp for email campaigns.
“Sharing” vs. “Selling”: Sharing: Disclosing personal information to service providers for operational purposes (we do this). Selling: We do not sell personal information.
7. Email Communications & Opt-Out
- Emails are sent via Mailchimp.
- You can opt-out at any time using the link in the email or by contacting us directly.
- We use a double opt-out confirmation to prevent errors.
Manual Opt-Out Contact: Email us at ryansmarketingriseup@gmail.com or call +1 (610) 426-3260 to opt-out manually.
8. Data Retention and Disposal
| Data Type | Retention Period | Reasoning |
|---|---|---|
| Contact inquiries | Up to 24 months | Follow-up on questions or requests |
| Donation/payment info | 7 years | Legal/tax compliance |
| Newsletter data | Until opt-out or 24 months inactivity | Marketing consent management |
| Analytics & tracking data | Up to 26 months | Standard analytics retention |
| Legal/compliance records | As required by law | Compliance with regulations |
Disposal: Personal information is securely deleted or anonymized once retention periods expire.
9. Data Security
We implement reasonable measures to protect your data:
- Encryption: TLS/SSL for transmission, AES encryption for storage
- Access Controls: Limited to authorized staff only
- Employee Training: Staff handling sensitive data receive regular privacy and security training, with specific guidance for sensitive information (e.g., neurodivergent staff data)
- Security Audits: Regular internal reviews of systems and processes
10. Data Breach Notification
In case of a breach:
- Affected individuals will be notified within 30 days or as legally required
- We will investigate and mitigate any harm
- Corrective actions will be implemented to strengthen security
- Notifications may be via email, website notice, or phone
11. Children's Privacy
- Our website is not directed to children under 13.
- We do not knowingly collect personal information from children under 13 without parental consent.
- Parental consent is obtained via explicit acknowledgment on forms.
- Parents may request deletion of a child's data by contacting us.
12. Changes to This Policy
We may update this Privacy Policy periodically:
- Updates take effect immediately upon posting
- Version history will be maintained on our website
- Material changes will be communicated via website notice or email
13. Transparency, User Rights, and Feedback
Data Minimization: We only collect information necessary for operations
Access/Correction/Deletion Requests: Users may submit requests to review, correct, or delete personal information using the following template:
Name: [Your Name]
Email: [Your Email]
Details of request: [Describe the information you want to access/correct/delete]
Feedback on Privacy Practices: Users can provide feedback about this policy or privacy practices via [Your Email].
14. Contact Information
Ryan's Rise Up Cafe
5 Evergreen Drive Suite 100, Glen Mills, PA 19342
ryansmarketingriseup@gmail.com
+1 (610) 426-3260
Contact methods are actively monitored for prompt responses.